Our commitment, your achievements
Our technicians provide telephone support to resolve any questions from the operator and analyse any anomalies. At times, just a phone call is enough to resolve a problem.
TO CONTACT THE BEMATIK TEAM send the TICKET
Submitting the TICKET attached below is important for us to promptly handle your issue. Sending the TICKET is the fastest way to reach the BEMATIK technician. Any other way than submitting the TICKET does not guarantee the same result.
MONDAY TO FRIDAY
From 8.30 am to 12.30 pm and from 1.30 pm to 6.30 pm,
public holidays excepted
COSTS - As per price list
All our systems are equipped with remote assistance equipment. Hence, we provide remote assistance by monitoring the system's status. This allows for a diagnosis and prompt resolution of the issue, often without requiring a physical on-site intervention. The customer will activate the web link to allow BEMATIK technicians to connect with the installed system.
TO CONTACT THE BEMATIK TEAM send the TICKET
Submitting the TICKET attached below is important for us to promptly handle your issue. Sending the TICKET is the fastest way to reach the BEMATIK technician. Any other way other than submitting the TICKET does not guarantee the same result.
MONDAY TO FRIDAY
From 8.30 am to 12.30 pm and from 1.30 pm to 6.30 pm,
ublic holidays excepted
COSTS - As per price list
Ticket opening request:
We are here to support you at every stage of the project, from analysing your requirements to identifying the solution best suited to your production process. We work by your side to guarantee efficiency, precision, and customized innovation.
BEMATIK Srl was founded in the town of Crema as a start-up company specialising in industrial automation for 2D laser cutting machines.
We believe that quality is not an end result, but an ongoing process.
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